What term describes all customer orders received but not yet shipped?

The term that describes all customer orders received but not yet shipped is "Backlog." This refers to the accumulation of orders that have been placed by customers but have not yet been fulfilled, meaning they are still pending shipping. A backlog can indicate demand that exceeds current supply capabilities or production output. Companies often monitor backlogs to understand customer demand, adjust production schedules, and manage inventory levels.

The other terms do not accurately convey the same meaning. An order pool typically refers to a collection of orders that are in a preparation stage but does not specifically indicate that they are pending shipment. A shipping list is usually a document detailing the items that are being sent out and does not encompass all orders that have been placed. An order queue refers to the sequence in which orders are being processed or handled, but it does not capture all orders waiting to be shipped. Therefore, "Backlog" is the most precise term for describing all customer orders that have been received but remain unshipped.